/* Piezas de la historia compartidas por Páginas web y Emprende (nov 2026):
   lista de quejas tachadas, pasos del pedido con pantallas reales, cliente real (SM). */
.hx-wrap{max-width:1200px;margin:0 auto;padding-left:max(20px,env(safe-area-inset-left,0px));padding-right:max(20px,env(safe-area-inset-right,0px))}
.hx-sec{padding:clamp(64px,8vw,96px) 0}
.hx-blanco{background:#fff;border-top:1px solid #DAD6CC;border-bottom:1px solid #DAD6CC}
.hx-h{font-family:'Schibsted Grotesk','Helvetica Neue',Arial,sans-serif;font-weight:800;font-size:clamp(32px,4.6vw,52px);line-height:1;letter-spacing:-.035em;color:#0E1B33;margin:0;max-width:16em;text-wrap:balance}
.hx-p{font-size:18px;line-height:1.6;color:#46536B;margin:14px 0 0;max-width:36em}
.hx-q{list-style:none;margin:32px 0 0;padding:0}
.hx-q li{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:8px 48px;align-items:baseline;padding:26px 0;border-top:2px dashed #DAD6CC}
.hx-q .q{font-family:'Caveat','Figtree',cursive;font-weight:600;font-size:clamp(23px,2.4vw,27px);line-height:1.2;color:#6B7488;text-decoration:line-through;text-decoration-color:#FF5A1F;text-decoration-thickness:2px}
.hx-q .r{font-size:18px;line-height:1.55;color:#0E1B33;max-width:32em}
@media (max-width:720px){.hx-q li{grid-template-columns:1fr}}
.cuad{background-color:#14284B;background-image:linear-gradient(rgba(255,255,255,.07) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.07) 1px,transparent 1px);background-size:24px 24px}
.hx-seg{display:inline-flex;flex-wrap:wrap;padding:4px;border-radius:24px;background:#E9E4DA;list-style:none;margin:0}
.hx-seg button{min-height:42px;padding:0 16px;border:0;border-radius:999px;font:700 14.5px 'Figtree',sans-serif;background:none;color:#46536B;cursor:pointer;transition:background-color .2s ease,color .2s ease}
.hx-seg button[aria-pressed="true"]{background:#fff;color:#0E1B33;box-shadow:0 1px 3px rgba(14,27,51,.15)}
.hx-seg button:focus-visible{outline:3px solid #B93E0A;outline-offset:2px}
/* Pasos del pedido #142 */
.ps-fig{position:relative;margin:0;min-height:560px;border-radius:22px;overflow:hidden;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:28px 20px 70px;box-shadow:0 40px 70px -40px rgba(14,27,51,.7)}
.ps-fig img{display:none;max-width:100%;height:auto;max-height:470px;width:auto;filter:drop-shadow(0 30px 40px rgba(0,0,0,.45))}
.ps-fig img.on{display:block;animation:ps-in .35s cubic-bezier(.23,1,.32,1)}
.ps-fig .ps-sello{position:absolute;top:50%;right:10%;border:3px solid #FF5A1F;color:#FF5A1F;background:rgba(255,255,255,.88);font-family:'Schibsted Grotesk',Arial,sans-serif;font-weight:800;font-size:30px;letter-spacing:.04em;padding:4px 14px;border-radius:8px;transform:rotate(-14deg);display:none}
.ps-fig[data-p="1"] .ps-sello{display:block;animation:ps-sello .35s cubic-bezier(.23,1,.32,1)}
.ps-fig figcaption{position:absolute;left:22px;right:22px;bottom:18px;font-family:'Caveat',cursive;font-weight:600;font-size:21px;color:#fff;line-height:1.2}
@keyframes ps-in{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@keyframes ps-sello{from{opacity:0;transform:scale(1.6) rotate(-14deg)}to{opacity:1;transform:scale(1) rotate(-14deg)}}
/* Cliente real */
.hx-cli{display:grid;grid-template-columns:auto minmax(0,1fr);gap:32px;align-items:start;padding:36px;border-radius:26px;background:#fff;border:1px solid #DAD6CC}
.hx-cli .av{width:96px;height:96px;border-radius:24px;background:#0F6E8C;color:#fff;font-family:'Schibsted Grotesk',Arial,sans-serif;font-weight:800;font-size:34px;display:grid;place-items:center}
.hx-cli .tx{display:flex;flex-direction:column;gap:16px;align-items:flex-start}
.hx-cli .hx-h{font-size:clamp(26px,3.4vw,40px)}
@media (max-width:640px){.hx-cli{grid-template-columns:1fr;padding:26px}}
@media (prefers-reduced-motion:reduce){.ps-fig img.on,.ps-fig[data-p="1"] .ps-sello{animation:none}.hx-seg button{transition:none}}
/* Sin cortes planos: lámina redondeada en vez de franja con línea */
.hx-blanco{margin-left:clamp(10px,2vw,28px);margin-right:clamp(10px,2vw,28px);border-radius:clamp(28px,4vw,48px);border-top:0;border-bottom:0;box-shadow:0 1px 0 rgba(14,27,51,.04),0 40px 70px -50px rgba(14,27,51,.35)}
.hx-q .r a{color:#B93E0A;font-weight:600;text-underline-offset:3px}